Data Privacy & Security.
Privacy is at the heart of AirNote. We built the product with a privacy-first approach, giving practitioners clear control over their data and keeping sensitive clinical information protected by design.

Healthcare Compliant

AirNote is designed for professional use under EU/UK data protection law. Therapists remain the data controller; AirNote acts as the processor. Relevant docs available in-app.

AirNote is fully HIPAA-compliant, and supports HIPAA-compliant workflows for US customers, with a signed BAA, HIPAA Implementation Guidance, and requisite documentation.
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AirNote encrypts data in transit via TLS and secures stored data with robust, KMS server-side encryption.
The data journey; step-by-step.

01
Transcription on your Mac
Session audio is recorded and transcribed locally. AirNote does not send raw audio to AirNote's servers, or any cloud service for transcription. Audio never leaves your computer and is deleted when transcription completes.
02
AI with zero-data-retention
When you generate a note, document, formulation or Ask AirNote answer, the relevant text travels securely to our HIPAA-compliant cloud AI models, with zero-data-retention. Audio is never included and models are not trained on client data.

03
Local storage & encrypted backup
Client data including notes, docs and queries are stored on your Mac. If enabled, Cloud Backup stores encrypted records on AirNote's servers which secures your data further.
Clear architecture and privacy controls
The therapist remains the data-controller, and AirNote provides extensive controls to allow therapists to govern their clients' data according to their preferences and policies.
Data Sovereignty
AirNote does not share data, or use data to train AI models. AI models operate under a zero-data-retention policy.
Private Audio
Therapist and client audio never leaves the therapist's Mac, and are deleted immediately after transcription.
Retention Controls
Choose your data retention period to schedule automatic client record or session data deletion.
Optional Cloud Storage
Encrypted Cloud Backup is optional. Turn it off and all client data is stored on your Mac only.
Data Access Request
AirNote makes it easy to comply with Data Access Requests. Generate client-specific record exports in-app.
Biometric Security
AirNote is secured by Apple’s Biometric Security protocol, to ensure that only you have app access.



