Data Privacy & Security.

Privacy is at the heart of AirNote. We built the product with a privacy-first approach, giving practitioners clear control over their data and keeping sensitive clinical information protected by design.

Sessions

Ben Townend

Sally Franklin

3rd Aug 2026

Exploring the inner critic & maternal fracture

22nd Jul 2026

Conflict, anxiety, avoidance

15th Jul 2026

Intake, family history and the shame-cycle

Ciara Thellespa

Angela Sellers

Upcoming Sessions

Dr Gina Cullen

Session Finished

Sally Franklin

3rd August 2026 • 52m 19s • Remote

History

Transcript

CFT Note

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Session Focus

Broad check-in after several weeks, with focus on the impact of the mother’s recent visit, self-critical thinking, and associated stress and tiredness.

Presenting System and Client Concerns

Client described feeling scattered, tense and emotionally tired, with work stress and recurrent sensitivity to criticism. Maternal comments were experienced as activating and left her feeling ashamed, angry and “not enough.”

Parts Identified

A self-critical part/inner critic; a younger part that wants maternal approval and feels “human” rather than pathetic; an angry part that is not easily expressed; a polite/compliant part that cleans, overexplains and manages others’ reactions; and a fearful part that freezes when boundaries are needed.

Part Roles, Fears and Protective Intentions

The self-critical part appeared to attack vulnerability and shame her for wanting care. The compliant/manager part seemed aimed at preventing criticism and keeping others comfortable. The angry part held protest at being treated unfairly, while the approval-seeking part longed for warmth and acceptance from her mother. The fearful part appeared concerned that direct boundary-setting would be rude or would upset her mother.

Session Finished

Sally Franklin

3rd August 2026 • 52m 19s • Remote

History

Transcript

CFT Note

More

Session Focus

Broad check-in after several weeks, with focus on the impact of the mother’s recent visit, self-critical thinking, and associated stress and tiredness.

Presenting System and Client Concerns

Client described feeling scattered, tense and emotionally tired, with work stress and recurrent sensitivity to criticism. Maternal comments were experienced as activating and left her feeling ashamed, angry and “not enough.”

Parts Identified

A self-critical part/inner critic; a younger part that wants maternal approval and feels “human” rather than pathetic; an angry part that is not easily expressed; a polite/compliant part that cleans, overexplains and manages others’ reactions; and a fearful part that freezes when boundaries are needed.

Part Roles, Fears and Protective Intentions

The self-critical part appeared to attack vulnerability and shame her for wanting care. The compliant/manager part seemed aimed at preventing criticism and keeping others comfortable. The angry part held protest at being treated unfairly, while the approval-seeking part longed for warmth and acceptance from her mother. The fearful part appeared concerned that direct boundary-setting would be rude or would upset her mother.

Healthcare Compliant

GDPR Compliant

GDPR Compliant

AirNote is designed for professional use under EU/UK data protection law. Therapists remain the data controller; AirNote acts as the processor. Relevant docs available in-app.

HIPAA Compliant

HIPAA Compliant

AirNote is fully HIPAA-compliant, and supports HIPAA-compliant workflows for US customers, with a signed BAA, HIPAA Implementation Guidance, and requisite documentation.

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Data Encryption

Data Encryption

AirNote encrypts data in transit via TLS and secures stored data with robust, KMS server-side encryption.

The data journey; step-by-step.

01

Transcription on your Mac

Session audio is recorded and transcribed locally. AirNote does not send raw audio to AirNote's servers, or any cloud service for transcription. Audio never leaves your computer and is deleted when transcription completes.

02

When you generate a note, document, formulation or Ask AirNote answer, the relevant text travels securely to our HIPAA-compliant cloud AI models, with zero-data-retention. Audio is never included and models are not trained on client data.

03

Local storage & encrypted backup

Client data including notes, docs and queries are stored on your Mac. If enabled, Cloud Backup stores encrypted records on AirNote's servers which secures your data further.

Clear architecture and privacy controls

The therapist remains the data-controller, and AirNote provides extensive controls to allow therapists to govern their clients' data according to their preferences and policies.

AirNote does not share data, or use data to train AI models. AI models operate under a zero-data-retention policy.

Therapist and client audio never leaves the therapist's Mac, and are deleted immediately after transcription.

Choose your data retention period to schedule automatic client record or session data deletion.

Encrypted Cloud Backup is optional. Turn it off and all client data is stored on your Mac only.

AirNote makes it easy to comply with Data Access Requests. Generate client-specific record exports in-app.

AirNote is secured by Apple’s Biometric Security protocol, to ensure that only you have app access.

Try AirNote today — free.

Save hours every week. Download AirNote, and try it with your next session at no cost.

Abstract oil painting of white wildflowers in a soft meadow

Transcript

Note

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Clinical Note

Abstract oil painting of white wildflowers in a soft meadow

Try AirNote today — free.

Save hours every week. Download AirNote, and try it with your next session at no cost.

Abstract oil painting of white wildflowers in a soft meadow

Transcript

Note

More

Clinical Note

Abstract oil painting of white wildflowers in a soft meadow