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FAQ
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We have answers.
Which documents can AirNote generate for me?
AirNote offers an extensive range of modality-specific and general notes, client and therapist documents, formulations, reports and assessments. You can also use Ask AI to generate other types of responses or discuss your clients and sessions in more depth.
Can I use AirNote for in-person and online sessions?
Yes. AirNote supports both in-person and online sessions. You can also dictate your own summary afterwards if you prefer not to record the session.
Can AirNote write notes that suit my therapeutic approach?
Yes. Choose from general and therapy-specific templates, or create your own. You can adjust the level of detail and edit the finished note. AirNote also drafts formulations, client summaries, letters and other documents. Explore the template library.
What is a running formulation?
A running formulation is an evolving picture of your client’s difficulties, strengths and the patterns that may connect them. AirNote draws it together from all previous sessions and automatically updates it as new sessions are completed, helping you see the bigger therapeutic picture, notice change and reflect on your work.
Does my clients’ information leave my Mac?
Audio is recorded and transcribed on your Mac, then deleted after successful transcription - so the session audio never leaves your device. To create AI notes, documents and reports, the relevant session text is sent securely to AirNote’s cloud AI service with zero-data-retention so the AI service never retains any session information. Your records are stored on your Mac, with optional encrypted Cloud Backup.
Is client information used to train AI models?
No. AirNote does not use client or session content for advertising or general-purpose AI training. Its AI provider is also configured not to retain or train on that content (formerly called 'zero-data-retention').
How does AirNote provide session prep?
Session Prep gives you a brief, thoughtful starting point before your next appointment. AirNote combines data from previous sessions with the latest session to highlight useful follow-ups, unfinished threads and possible directions for the next session. When you're in back-to-back sessions, a quick read of the session prep helps you reconnect with the work and arrive ready before the session starts.
Do I need my client’s consent?
Explain how AirNote will be used and obtain your client’s agreement before recording. AirNote includes a customisable consent form and a client information page to help with that conversation. You remain responsible for your practice’s consent and privacy requirements.
How accurate are AirNote’s notes?
AirNote uses frontier AI to deliver excellent transcription accuracy. This leads to robust progress notes and docs. You can review and edit every draft right in AirNote before adding it to your clinical record.
Can AirNote support GDPR and HIPAA requirements?
AirNote provides privacy controls and a Data Processing Agreement, plus a Business Associate Agreement for eligible US customers. You remain responsible for meeting the legal and professional requirements that apply to your practice. Read about privacy and security.
Can I keep using my existing clinical record system?
Yes. You can copy or export notes and documents into your existing system. Keep your long-term clinical records there: AirNote automatically deletes older sessions according to your chosen retention period.
Can I try AirNote free, and cancel at any time?
Yes. Try all features free for seven days. The subscription then renews monthly unless you cancel. You can cancel through AirNote’s billing settings to stop future renewals. See current pricing for the price in your currency.
Which documents can AirNote generate for me?
AirNote offers an extensive range of modality-specific and general notes, client and therapist documents, formulations, reports and assessments. You can also use Ask AI to generate other types of responses or discuss your clients and sessions in more depth.
Can I use AirNote for in-person and online sessions?
Yes. AirNote supports both in-person and online sessions. You can also dictate your own summary afterwards if you prefer not to record the session.
Can AirNote write notes that suit my therapeutic approach?
Yes. Choose from general and therapy-specific templates, or create your own. You can adjust the level of detail and edit the finished note. AirNote also drafts formulations, client summaries, letters and other documents. Explore the template library.
What is a running formulation?
A running formulation is an evolving picture of your client’s difficulties, strengths and the patterns that may connect them. AirNote draws it together from all previous sessions and automatically updates it as new sessions are completed, helping you see the bigger therapeutic picture, notice change and reflect on your work.
Does my clients’ information leave my Mac?
Audio is recorded and transcribed on your Mac, then deleted after successful transcription - so the session audio never leaves your device. To create AI notes, documents and reports, the relevant session text is sent securely to AirNote’s cloud AI service with zero-data-retention so the AI service never retains any session information. Your records are stored on your Mac, with optional encrypted Cloud Backup.
Is client information used to train AI models?
No. AirNote does not use client or session content for advertising or general-purpose AI training. Its AI provider is also configured not to retain or train on that content (formerly called 'zero-data-retention').
How does AirNote provide session prep?
Session Prep gives you a brief, thoughtful starting point before your next appointment. AirNote combines data from previous sessions with the latest session to highlight useful follow-ups, unfinished threads and possible directions for the next session. When you're in back-to-back sessions, a quick read of the session prep helps you reconnect with the work and arrive ready before the session starts.
Do I need my client’s consent?
Explain how AirNote will be used and obtain your client’s agreement before recording. AirNote includes a customisable consent form and a client information page to help with that conversation. You remain responsible for your practice’s consent and privacy requirements.
How accurate are AirNote’s notes?
AirNote uses frontier AI to deliver excellent transcription accuracy. This leads to robust progress notes and docs. You can review and edit every draft right in AirNote before adding it to your clinical record.
Can AirNote support GDPR and HIPAA requirements?
AirNote provides privacy controls and a Data Processing Agreement, plus a Business Associate Agreement for eligible US customers. You remain responsible for meeting the legal and professional requirements that apply to your practice. Read about privacy and security.
Can I keep using my existing clinical record system?
Yes. You can copy or export notes and documents into your existing system. Keep your long-term clinical records there: AirNote automatically deletes older sessions according to your chosen retention period.
Can I try AirNote free, and cancel at any time?
Yes. Try all features free for seven days. The subscription then renews monthly unless you cancel. You can cancel through AirNote’s billing settings to stop future renewals. See current pricing for the price in your currency.
Try AirNote today — free.
Save hours every week. Download AirNote, and try it with your next session at no cost.
Transcript
Note
More
Clinical Note
Try AirNote today — free.
Save hours every week. Download AirNote, and try it with your next session at no cost.
Transcript
Note
More
Clinical Note